Privacy Policy

Last update : 6 juin 2024

We are committed to ensuring that the collection and processing of your data from the Navéol website complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This policy informs you about how Navéol, its subcontractors, and any partners process your personal data. This policy is particularly applicable to clients and users of Navéol's offers and services. It may be supplemented by specific information brought to the user's attention regarding a particular offer or service.


Protection Against SPAM

To filter messages recognized as spam via contact forms, we use a data analysis service: reCAPTCHA. Using these forms implies acceptance of the privacy policies specific to these services, described below. Google reCAPTCHA (Google Ireland Limited) is a form entry protection service on our site. It is used to differentiate entries made by a human from automated abuses.
The use of reCAPTCHA is subject to the privacy policy and terms of use of Google Ireland Limited. Data transmitted: cookies and usage data.
Place of processing: Ireland.

Form and Tele-service

Each form or tele-service limits the collection of personal data to the strict minimum (data minimization) and specifies :

  • the purposes for collecting these data;
  • whether these data are mandatory or optional for managing your request;
  • who can access them (only Navéol in principle, unless specified in the form when a transmission to a third party is necessary to manage your request);
  • your rights regarding personal data protection and how to exercise them with the CNIL.

The personal data collected within the services offered on the Navéol site are processed according to secure protocols and allow Navéol to manage requests received in its computer applications.

What are your rights ?

You have the right to access, rectify, and delete data concerning you. You can request the portability of these data. You also have the right to oppose the processing carried out or to request its limitation. Additionally, you can issue directives on the conservation, deletion, or communication of your personal data after your death.

How to exercise your rights ?

You can exercise your rights and contact Navéol at any time at the addresses below :
by signed letter accompanied by a copy of an identity document to the following address : 13 Allée du Pargo 56000 VANNES
If you do not receive an adequate response, you have the option to file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).

Purposes of processing your personal data

Navéol processes personal data only for specific, explicit, and legitimate purposes. Navéol does not process these data in a manner incompatible with these purposes. The purposes pursued by Navéol are as follows:


La collecte, la transmission et l'enregistrement des données pour entrer en contact avec Navéol : -Envoi d'un email de réponse

Customer Knowledge and Website Audience Statistics

We may use data to better understand our customers or for statistical purposes to analyze the activity on our site and improve the services we offer. We conduct audience measurements, for example, measuring the number of pages viewed, the number of site visits, as well as visitor activity on the site and their frequency of return.

What data are processed ?

Navéol processes data or a category of data only if it is strictly necessary for the intended purpose. You can find information on these purposes above. Navéol processes the following categories of data:

Données d'identité : Prénom, nom

Données de connexion : Logs des connexions clients

Données de contact : Email, adresse postale, numéro de téléphone

Données de contenu : Boîte email

Who are the recipients of your data ?

The collected data are intended for the internal services of the site and its subcontractors. The processed data may finally be transmitted to the competent authorities, at their request, within the framework of legal proceedings, judicial investigations, and requests for information from the authorities, or to comply with other legal obligations.

Sous-traitants - Services - Hors UE ?
OVH - Hébergement de sites internet - Non
Google Analytics - Outil de statistiques - Non

How are your data secured ?

Navéol ensures that your data are processed securely and confidentially, including when certain operations are performed by subcontractors. For this purpose, appropriate technical and organizational measures are implemented to prevent loss, misuse, alteration, and deletion of personal data concerning you. These measures are adapted according to the sensitivity of the processed data and the level of risk presented by the processing or its implementation.

Data Retention Period

The administrative utility period (DUA) is the period during which archived documents, data, or information must be kept and maintained in a state that allows them to be consulted and used, either by those who produced them or by archive services. Below you will find the administrative utility periods (DUA) applicable to the main procedures managed by Navéol. The DUA covers the retention period in the active database and in internal archives.

Procédure - DUA
Traitement des données du formulaire de contact - 3 ans

Modification of the Data Protection Policy

This personal data protection policy may evolve.